Are you overpaying for your iPaaS? The hidden cost of underutilization

iPaaS solutions like MuleSoft, Frends, and Digibee are powerful tools designed to connect, automate, and accelerate enterprise systems. Yet, many organizations struggle to unlock their full potential — and the consequences go far beyond paying for unused licenses.

Underutilized iPaaS = wasted investment

According to ResearchHQ, most companies leverage only 30–50% of their iPaaS features. This results in:

  • Bloated license costs
  • Missed efficiency gains
  • A limited return on a strategic investment

Misunderstanding the technology has hidden costs

Beyond underuse, a lack of deep understanding of iPaaS architecture often leads to:

❌ Overcomplicated custom development

❌ Redundant or poorly reusable APIs

Delayed project timelines due to trial-and-error implementation

High long-term maintenance costs due to poor design choices

If an iPaaS is not implemented with a scalable, standardized, and governance-driven approach, it can quickly become a technical debt trap rather than a productivity enabler.

Modern pricing, outdated practices?

Even MuleSoft now offers a usage-based pricing model, allowing businesses to pay based on actual consumption. But unless the platform is properly configured and utilized, even usage-based pricing won’t save you from bloated integration costs.

How to fix It? Start with an audit

A structured iPaaS audit — like the ones we run at Hive to Hive  — can uncover:

  • Unused or underperforming components
  • Custom code that should be standardized
  • Opportunities for API reusability
  • Over-provisioned licenses
  • Hidden time bombs in long-term maintenance

Your integration strategy should enable agility, not slow it down.

Let’s make sure your iPaaS is built to scale — and worth what you’re paying for it.

Talk to Hive to Hive for a tailored iPaaS audit and optimization roadmap.

Sources :  

https://www.researchhq.net/cloud-computing/cloud-integration/how-to-calculate-the-return-on-investment-roi-of-an-integration-platform

https://blogs.mulesoft.com/news/usage-based-pricing-for-hybrid-standalone